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Managing the pathway of care for 0-25 year-olds with Carenotes

New Forward Thinking Birmingham service goes live with Carenotes and Carenotes Mobile

Forward Thinking Birmingham, the first mental health service for 0-25 year-olds in the country, has gone live using Carenotes from Advanced as its electronic patient record solution. Carenotes will enhance communication and access to information across the organisation, ensuring a smooth pathway of care for patients.

The contract is worth approximately £1.3 million over five years and the solution was implemented within a month of the contract being signed, in time for the launch of the new service at the start of April. The second stage of the project will see the Carenotes Mobile app and patient portal added.

Forward Thinking Birmingham is a partnership between five mental health providers*, led by Birmingham Children’s Hospital, aimed at closing the gap between children and adolescent mental health services (CAMHS) and adult mental health services. The partnership involves a mixture of NHS providers, private sector providers and charities, and will be supporting around 15,000 children and young adults every year.

As the service runs across six locations, it needed a user-friendly electronic patient record solution to aid decision-making between the different providers and provide staff with central access to information.

Advanced was selected through the London Procurement Partnership over four other suppliers due to its ease of use, cost-effectiveness and mobile functionality. The software is being hosted on the N3 NHS cloud network.

Adam Carson, Associate Director of IT at Birmingham Children’s Hospital, says, “Carenotes has become our central port of call for all clinical information and is critical to the aims of the programme. It allows us to manage the pathway of care for 0-25 year-olds in a way that was not possible before, ensuring smooth transfers of information and services between the different stages of a patient’s care.”