If one international healthcare software company has its way, the number of people who suffer globally from preventable patient harm is going to be significantly reduced. Datix, the world’s leading provider of patient safety software, has just released Datix Cloud IQ, an enhanced SaaS based application that enables healthcare organisations to go beyond simple incident data, to actually uncover “why” mistakes happen – allowing healthcare providers to eliminate root cause issues that lead to medical errors, and truly embed change in their organisation.
“Mistakes happen in high-risk environments,” said Oliver O’Connor, head of product management at Datix, “but by learning from those mistakes, we ensure a safer future for both patients and staff. This is a dramatic leap forward in the ability for organisations to move to a culture where learning is key to risk mitigation, rather than seeking to lay blame.”
As well as identifying “why” safety incidents occur through a rigorous investigations module, Datix Cloud IQ allows recommendations to be made for improving processes and assessing the value and outcome of those improvements.
“Healthcare leaders and academics have acknowledged that we urgently need a more rigorous way to respond to untoward incidents and the failure to learn,” said Datix CEO Seyed Mortazavi. “Datix Cloud IQ is a direct response to that requirement. At Datix, we are harnessing the latest, easy-to-use, SaaS based technology to enable all manner of healthcare systems to investigate and analyse why things go wrong. This is a pioneering next step to reporting on incidents, and one that will enable healthcare organisations to make a very real difference to patient safety.”