Secondary Care

One Stop Doctors deploys Lumeon

Lumeon, a leading digital health company, has been selected and deployed as the Care Pathway Management (CPM) provider of choice by One Stop Doctors, a private diagnostics and treatment clinic offering a range of accessible outpatient services in one location. Lumeon CPM automatically manages a broad variety of patient journeys – from private GP services to cardiology – ensuring One Stop Doctors delivers exceptional patient care that is measurable, predictable and controlled.

One Stop Doctors’ vision is to provide every patient with outstanding care and unrivalled service. By deploying Lumeon across its system, a patient’s entire journey is managed from point of referral through to outcome and aftercare. Lumeon’s Care Pathway Manager seamlessly integrates clinical and administrative systems, and gives providers the ability to design and automate their own pathway rules, so that each patient is automatically progressed through their personal care journey based on their individual data.

Ella Tracey, CEO at One Stop Doctors said: “We built One Stop Doctors with exceptional patient experience at the heart of everything we offer. From the unrivalled range of accessible outpatient healthcare services in one location to convenient appointment times and clear pricing, Lumeon’s technology underpins our ability to meet that vision. From the quality, personalised treatment, speedy assessments and communication of results, or anticipating a patient’s healthcare needs and pre-scheduling appointments, by automating the patient journey, Lumeon has given us the flexibility to ensure we spend our time delivering on the customer experience.”

Robbie Hughes, Lumeon CEO said: “One Stop Doctors has created an invaluable service offering by creating a state-of-the-art facility that features the best technologies, equipment and staff. We’re honoured to be their care pathway provider of choice to ensure they can keep their staff focusing on delivering exceptional patient care.”